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How jackpotsweeps Handles Your Personal Information

This page explains exactly what data we collect when you open an account, fund it through PayPal, Venmo, or Play+, and use our platform — and what we do with it.

Account data protectionPayPal, Venmo, Play+ payment privacyYour right to access or delete dataNo data sold to third partiesState-law eligible access
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jackpotsweeps How jackpotsweeps Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies, Security, and Retention

We apply SSL encryption across every page where your account data travels — from the login screen through to the cashier where you connect PayPal, Venmo, or Play+. Our retention schedule keeps your account records for as long as your account is active and for the period required under applicable state law after closure. You can request deletion of non-essential data at any time by contacting support. Players in Philadelphia and Phoenix, like everyone else on the platform, have the same rights under this policy where state law permits access.

Cookie Use We use session cookies to keep you logged in and analytics cookies to understand how the platform performs on mobile. You can adjust cookie preferences in your browser settings at any time.
Account Security Your account is protected by password hashing and optional two-factor authentication. Suspicious login attempts from a new device trigger an email alert to your registered address immediately.
Data Retention We keep transaction records for the period required by state law in eligible jurisdictions. Non-essential profile data can be removed on request once your account is closed and any pending payouts are settled.
Third-Party Sharing Data passes to PayPal, Venmo, and Play+ only to process your specific transaction. No personal profile data is shared with advertisers or sold to data brokers under any circumstances.
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you have a question about how your data is stored, want to request a copy of the information we hold on your account, or need to correct an error in your profile, our support team can help directly. You don't need a lawyer or a formal letter — just open a chat or send an email with your account email address and the specific request.

Live Chat Start a live chat session from the account menu. Identify yourself with your registered email and describe your data request; our team will confirm your identity before proceeding.
Email Support Send your privacy request to our support address listed in your account settings. Include your full name and the email on file so we can locate your record without delay.
Account Settings Some data updates — like correcting your display name or updating a phone number — can be handled directly inside your account profile without contacting support at all.

Common Questions About Your Data on jackpotsweeps

These are the questions our account holders ask most often about how their information is handled. If your question isn't here, live chat or email support can walk you through the specifics tied to your account.

We collect your name, email, date of birth, and the identity documents needed to verify your account. Payment method data like PayPal or Venmo transaction IDs is also logged for each deposit or withdrawal you make.

Only the transaction data needed to process your payment is passed to PayPal, Venmo, or Play+. Your full account profile — betting history, personal documents — stays within our system and is not shared with those processors beyond what the transaction requires.

Yes. Submit a data-access request through live chat or email support with your registered account email. We'll verify your identity and provide a summary of your stored information within a reasonable timeframe.

Once your account is closed and any outstanding payouts are processed, contact support to request deletion of non-essential data. Records required by state law in eligible jurisdictions are retained for the legally mandated period before removal.

We use session cookies for account access and analytics cookies for platform performance monitoring. You can manage or disable non-essential cookies through your browser's privacy settings without affecting your ability to log in.

Contact support immediately via live chat and we will review recent login activity on your account, flag the session, and guide you through a password reset and optional two-factor authentication setup.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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